|CHEST FIT (INCHES)||28"||30"||32"||34"||36"||38"||40"|
|CHEST FIT (CM)||716||76||81||86||91.5||96.5||101.1|
|WAIST FIR (INCHES)||21"||23"||25"||27"||29"||31"||33"|
|WAIST FIR (CM)||53.5||58.5||63.5||68.5||74||79||84|
|HIPS FIR (INCHES)||33"||34"||36"||38"||40"||42"||44"|
|HIPS FIR (CM)||81.5||86.5||91.5||96.5||101||106.5||111.5|
|SKORT LENGTHS (SM)||36.5||38||39.5||41||42.5||44||45.5|
What countries do you deliver to?
- Europe and UK (Free Shipping)
- Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Guernsey, Turkey
- Asia Pacific (Free Shipping)
- Bahrain, Bhutan, Cambodia, Hong Kong, Indonesia, Israel, Japan, Kazakhstan, Malaysia, Myanmar, Pakistan, Russia, Singapore, South Korea, Thailand, United Arab Emirates, Uzbekistan, Vietnam, Australia, New Zealand
- North America (Standard Shipping)
- Canada, Mexico, United States
- Central and South America (Premium Shipping)
- Anguilla, Bahamas, Belize, Bermuda, Chile, Colombia, Costa Rica, Dominica, Grenada, Montserrat, Netherlands Antilles, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Pierre And Miquelon, Sint Maarten, St. Vincent, Turks and Caicos Islands, British Virgin Islands
- Africa (Premium Shipping)
- Burkina Faso, Côte d'Ivoire, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Ghana, Guinea, Guinea Bissau, Kenya, Liberia, Madagascar, Mozambique, Niger, Nigeria, Sao Tome And Principe, Seychelles, Tanzania
What delivery methods are available?
- We offer free, standard and premium delivery services to most countries in the world, based on the logistic costs.
- Once you've entered your delivery address, you will be able to see the delivery method selected.
- Most of our delivery services are trackable. You will receive a purchase confirmation email with an order ID.
How much does it cost?
- Free delivery: €0
- Standard delivery: €12.99
- Premium delivery: €27.99
We aim to meet these delivery times but during COVID-19 and busy periods deliveries may take a little longer. We will always work hard to keep these temporary changes to a minimum. koti studio cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
Have a question?
Do I have to pay for shipping?
We offer free shipping to the UK, Europe and Asia at the moment. Our team is working closely with our shipping partners, and hopefully will be able extend this offer to other countries soon. Read more about our shipping policies here: https://koti-studio.com/pages/shipping-information
How long are shipping times?
Your products will ship within 48 hours of your order. Due to popular demand, please allow 20-40 days for the order to reach your doorstep. We will do our best to get your order to you sooner. Most customers receive their orders in less than 2 weeks. Tracking is available once the order has been placed.
Are my products coming in one order?
If you purchase multiple items, we will ship out each item as soon as it is ready. It is possible that your order will arrive in multiple packages.
Can I cancel my order?
Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.
What happens if I receive the wrong item?
If there’s an issue with your order - if it’s the wrong size, wrong color or defective, - then simply notify us, and we’ll exchange the item for you free of charge.
Do you offer exchanges?
If for any reason you didn’t get the exact product you ordered, just let us know and we’ll get you a new one or offer a refund via store credit.
What's your return policy?
We take pride in providing quality products with a strict quality check process before shipment. In the rate case that the item is faulty, defective, or damaged during transit, please contact us for details on how to refund in full via store credit.
Customs, duty, and taxes are non-refundable. If you refuse a shipment because of unexpected import fees, the cost of the original shipping, any customs, duty, taxes, and any return shipping charges will not be refunded.
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